1. The platform provides users with core services including cross-border commodity trading, international logistics coordination, customs clearance consulting, order tracking, and after-sales assistance.  The specific services are subject to those officially announced by the platform.
2. Service channels include the platform's online customer service, official service email, and service hotline.
3. Users have the right to enjoy the platform's services as agreed upon, and to raise inquiries, complaints, or suggestions regarding service quality. The platform will handle these matters in accordance with laws and regulations.
4. Users must provide true, accurate, and complete identity information, transaction information, and shipping address, and assume legal responsibility for the authenticity of this information.